Shipping policy

Last updated: November 25, 2025

This Shipping Policy outlines how orders are processed and delivered. By placing an order, you agree to the terms described below.

Order Accuracy and Responsibility

Please ensure that all shipping information, including your name, address, and contact details, is complete and accurate before confirming your order. Once an order is placed, you are confirming that the information provided is correct and that you are committing to the sale.

We are not responsible for orders that are lost, delayed, misdelivered, or stolen as a result of incorrect or incomplete shipping information provided at checkout. Any additional costs or losses arising from such errors are the responsibility of the buyer.

Processing Times

Orders are typically processed within up to 2 business days before shipment. Business days do not include weekends or public holidays.

Processing time is separate from the shipping time shown at checkout.

Delivery Times

Estimated delivery times are calculated from the date the order is shipped, not from the date the order is placed.

  • Standard Shipping: approximately 7–12 business days

These timeframes are estimates only and may vary depending on the destination, carrier operations, customs clearance, and other factors beyond our control.

Taxes, Duties, and Customs Fees

Depending on your shipping destination, your order may be subject to import duties, taxes, and other customs fees imposed by local authorities. These charges, if applied, are the sole responsibility of the customer and are not included in the product price or shipping cost displayed at checkout.

We do not control these charges and cannot predict their amount. Please contact your local customs office for more information on potential fees before placing an order.

Delivery Location and Secure Drop-Off

Carriers may leave parcels in what they deem to be a secure location (for example, a porch or reception area) if no one is available to receive the delivery. Once a package has been marked as delivered by the carrier, responsibility for the package passes to the customer.

If you have concerns about delivery security, we recommend using a delivery address where someone is available to receive the package or using a secure collection point when available.

Unexpected Delays

From time to time, deliveries may be delayed due to circumstances outside our control, including but not limited to:

  • Carrier delays or network disruptions
  • Customs inspections or clearance processing
  • Weather events, natural disasters, or public emergencies
  • Operational or logistical disruptions affecting carriers or fulfillment partners

In such cases, delivery times may extend beyond the estimates provided. While we will make reasonable efforts to assist and follow up with carriers, we cannot be held responsible for delays caused by third parties or events beyond our control.

Contact Information

If you have questions regarding our policies, your order, or your rights as a customer, please contact us using one of the following methods:

Email: sales@vagabondbindle.com
Phone: (855) 398-7245
Mailing Address:
Vagabond Bindle
P.O. Box 512
Geneseo, IL 61254
United States

You may also submit inquiries via our online Contact page:
https://vagabondbindle.com/pages/contact